
Clear answers before you book. Every policy is written to keep pickup simple and predictable.
A valid driver's licence, an ID card or passport, and a payment card if you pay online. At pickup, bring the licence and ID of the main driver plus your reservation voucher (on your phone is fine).
Drivers must be at least 18.
No — every rental includes unlimited mileage.
The rental itself, Basic protection, VAT, and unlimited mileage. The exact breakdown is itemized before you confirm — the price you see is the price you pay.
Yes. Choose "Pay on arrival" at checkout and settle at the pickup desk by card or cash.
You can cancel online any time with your reservation number and email. Cancellation is free up to 14 days before pickup. Between 14 days and 72 hours before pickup a 50% fee applies, and cancellations within the last 72 hours are non-refundable. No-shows may be charged the full booking value. Approved refunds go back to your original payment method. To change dates or the car, contact us and we’ll rearrange it.
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